05 Jun 2026 Thursday 5 June 2026 Connecting communication, in depth
Real, hard situations from your own practice. No fiction.
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Thursday 5 June 2026
Connecting communication, in depth
Real, hard situations from your own practice. No fiction.
What you'll learn
- ✓ Work through the four building blocks of connecting communication using your own situations
- ✓ Observing without judgement, even when tension is high
- ✓ Naming feelings and needs in a professional context
- ✓ Phrasing requests that land, even when there is pushback
- ✓ Your own cases are the core practice material
What you take home
- 📦 Connecting communication workbook
- 📦 NVC card set (4 building blocks)
- 📦 Reference card for daily use
Combines with: Hard conversations (04/09) and Connecting decision-making (30/10)
Register →
€950 · excl. VAT · per day
04 Sept 2026 Friday 4 September 2026 Hard conversations
The conversation you have put off too long — you have it today.
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Friday 4 September 2026
Hard conversations
The conversation you have put off too long — you have it today.
What you'll learn
- ✓ A clear structure for any hard conversation
- ✓ Empathic listening as an active tool
- ✓ Handling emotional reactions, yours and theirs
- ✓ Having that postponed conversation today, based on your own situation
- ✓ How to keep the relationship intact afterwards
What you take home
- 📦 Hard conversations workbook
- 📦 NVC card set (4 building blocks)
- 📦 Conversation structure card for daily use
Combines with: Builds on Connecting communication (05/06)
Register →
€950 · excl. VAT · per day
30 Oct 2026 Friday 30 October 2026 Connecting decision-making
Meetings that end with a decision everyone actually carries out.
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Friday 30 October 2026
Connecting decision-making
Meetings that end with a decision everyone actually carries out.
What you'll learn
- ✓ Consent versus consensus: when to use which
- ✓ Connecting decision-making in five steps, ready to apply
- ✓ Handling resistance and blockers
- ✓ Designing your own meeting protocol
- ✓ Practising on participants' actual agendas
What you take home
- 📦 Connecting decision-making workbook
- 📦 NVC card set (4 building blocks)
- 📦 Decision matrix template
Combines with: Closes the journey alongside 05/06 and 04/09
Register →
€950 · excl. VAT · per day
Location
Human Matters
Begoniastraat 30
2627 Schelle
Email
wouter@humanmatters.cc VAT
BE0476 294 942
Practical
What you need to know.
What's the price? ›
€950 per day, excl. VAT. Includes lunch, workbook, card set and a reference card.
Where is the training held? ›
At Human Matters, Begoniastraat 30, 2627 Schelle. Parking on site.
How do I register? ›
Fill in the form or email wouter@humanmatters.cc. You'll get a confirmation and payment link via Mollie.
KMO-portefeuille? ›
Yes. Flemish SMEs can claim up to 30% back through KMO-portefeuille. We're happy to help with the application.
Cancellation policy? ›
Free cancellation up to 14 days before the training. After that 50% is charged. You can always register a replacement.